Many events at the RCM are free of charge but may require a ticket. Please check individual listings for events requiring tickets. The following information applies to all events where tickets are required.
The Box Office located in the Inner Hall is open weekdays 10.00am – 4.00pm and for up to one hour before any given event.
+44 (0)20 7591 4314 weekdays 10.00am – 4.00pm
Click here for the RCM’s online box office.
Please note, there is a £1.95 booking fee per transaction for online and telephone bookings. This fee has been introduced to assist us in providing the highest levels of training and performance opportunities for our students. The fee includes first class postage.
Concessionary rates are not generally applicable to RCM events. This reflects the subsidisy already accounted for in the pricing structure. Where concessionary rates are available it applies to recipients of Jobseekers Allowance, Income Support, Pension Credit, ages 16 and under and full-time students. Appropriate documentation must be shown. Please note discounts cannot be combined.
A 10% group discount is applicable for school parties for selected performances.
Tickets for all events will be posted unless otherwise agreed with the Box Office at the time of booking. Tickets are generally sent out within 2 to 7 working days of sale.
Tickets for events ordered within 5 days of the performance will be held at the Box Office for collection. All non-UK address ticket sales are held for collection.
Tickets can be collected up to one hour before the event or previously during regular opening hours. They should be collected by the card holder and the card used to make the booking must be produced.
Ticket return and exchange
Tickets cannot be exchanged or refunded unless a performance is cancelled. Whereby a performance is sold out and demand suggests that the ticket(s) can be resold a refund may be available. This service is offered to the original purchaser of the tickets only and there is an administration fee of £1 per ticket.
Should duplicates tickets be needed, please contact the Box Office on 020 7591 4314. Duplicate tickets cannot be sent out in advance and must be collected in person up to one hour before a performance.
Change of programme/event
We will endeavour to contact you if there is a major change to your chosen performance by email, letter or telephone. Sufficient contact details must be supplied at the point of sale.
Latecomers and re-admission
To ensure that other audience members are not disturbed, latecomers admission cannot be guaranteed, although it is offered when ever possible, this service may not be available.
If you have any further questions or comments please contact the Box Office, weekdays 10.00am - 4.00pm on 020 7591 4314 or email firstname.lastname@example.org.
For further terms & conditions please see attached document below.