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Facilities & Operations Manager (Maternity Cover)

Closing date: 9am Monday 18 January 2021

Interview date: Thursday 28 January 2021

Salary: £48,010 - £54,997 per annum

Job ref. no: 200-21

The Royal College of Music (RCM) is one of the world's greatest conservatoires. Our excellence was recognised by the 2020 QS World University Rankings, in which we ranked as the top institution for performing arts in the UK for the fifth consecutive year, and top in Europe. The RCM also achieved an overall rating of gold for its outstanding teaching and learning provision for undergraduates in the first ever Teaching Excellence Framework (TEF).

The buildings of the RCM consist of the Grade II listed Prince Consort Road campus in South Kensington and the nearby RCM Jay Mews. The ambitious More Music campaign has sought to transform and expand the spaces available to students and visitors creating dynamic and vibrant new spaces with cutting-edge facilities that still preserve the iconic character of our surroundings.

We are seeking to appoint a Facilities & Operations Manager who will be responsible for managing all aspects of the RCM’s buildings as well as taking a leading role in the mobilisation strategy and implementation in collaboration with estates management colleagues.

The Facilities & Operations Manager will be responsible for overseeing all in-house and out sourced soft service FM provision and venue Front of House management, The Facilities & Operations Manager directly line-manages; in-house Facilities Supervisors, House Manager and Assistant Facilities & Operations Manager.

In addition to these in-house services, the Facilities & Operations Manager is responsible for the management and delivery of a number of outsourced FM services, including cleaning and security.

Applicants must be able to demonstrate an appropriate proven record of Estates Management and Facilities Management gained within a concert hall, theatre, arts venue, heritage site, historic building or higher/further education institute.

This post is offered on a fixed-term, full-time basis and is available for 8 months to October 2021.  

To apply:

Please complete our 1) Application Form and 2) Equal Opportunities Form (available to download further down this page) and submit in PDF or Word format before the closing deadline for the post. 

Please ensure that you include the Job Reference Number when submitting your application.

CVs without an application form will not be accepted.

For full details of this position please click the below "Job Description" to read the full Applicant Information Pack:

Job Description


Application Form

Equal Opportunities Form

Completed forms should be returned by post or email to Karoline Josten, HR Assistant:

Royal College of Music, Prince Consort Road, London SW7 2BS



If you are applying by email, please state clearly in the subject line the title of the post for which you are applying.

The Royal College of Music is an Equal Opportunities Employer.

If you need to receive this documentation in a different format due to a disability, please contact Karoline Josten to discuss your requirements.

All applicants must be permitted to work in the UK and hold a relevant work permit where necessary.


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Royal College of Music, Prince Consort Road, London SW7 2BS. Tel: +44(0)20 7591 4300 Royal College of Music, Prince Consort Road, London SW7 2BS.
Tel: +44(0)20 7591 4300
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