Piano on stage in the RCM's Britten Theatre

What's on / Safety

Keeping you safe

We hope you enjoy your visit to the Royal College of Music. We are working hard to make your experience as safe as possible and will update this page should any advice change.

View our frequently asked questions below to find out more.

Will I need to wear a face covering?

There is a no longer a legal requirement to wear a face covering, but please feel free to wear a face covering for your protection and the safety of others.

What measures do you have in place?

The safety of our audience and the RCM community is our main priority.

Events in our performance spaces and Museum are ticketed at full capacity.

We have increased ventilation around the building and venues either have natural ventilation (fresh air) or an air filtration system, which brings fresh air in without the need for open windows.

We also have regular cleaning in place and hand sanitiser stations situated around our building.

If I book a ticket but then test positive for Covid-19 can I get a refund?

If you (or a member of your household or party) have experienced symptoms of coronavirus (symptoms of illness such as a cough, sore throat, or fever) or test positive for the virus and are due to attend the RCM soon, we ask you to stay at home. Please inform the Box Office and where possible you may be entitled to an exchange or credit, or a refund.