Back to top      
Piano on stage in the RCM's Britten Theatre Piano on stage in the RCM's Britten Theatre

What's on / Safety

Keeping you safe

Our autumn season performances will be ticketed with socially distanced seating, to ensure a safe and comfortable visit for you.

View our frequently asked questions below to find out more.

Is it safe to attend a concert at the RCM?

The safety of our audiences and the RCM community is our main priority and we are taking every step to open to the public in a safe way. Our Covid-19 safety measures are based on audience feedback, ensuring that you have a smooth and comfortable return visit to the RCM.

Events up to and including 27 October will be ticketed with reduced capacity in our performance spaces to allow for space between seats and rows. You can find full information about our social distancing measures on our Box Office page.

We will continuously review all safety measures and have detailed risk assessments covering every aspect of health and safety. We also have enhanced cleaning in place.

Will I need to wear a face covering?

We encourage all audience members to wear a face mask for the duration of their visit.

Will I need to show proof of vaccination or immunity to gain access to the building?

The RCM does not require you to show proof of vaccination or immunity to attend a performance in the building.

How will air be circulated around the RCM building?

We have increased ventilation around the building and venues either have natural ventilation (fresh air) or an air filtration system, which brings fresh air in without the need for open windows.

Will the toilets be in operation?


If I book a ticket but then test positive for Covid-19 can I get a refund?

If you (or a member of your household or party) have experienced symptoms of coronavirus (symptoms of illness such as a cough, sore throat, or fever) or test positive for the virus and are due to attend the RCM soon, we ask you to stay at home. Please inform the Box Office and you will be entitled to an exchange or credit where possible, or an immediate refund.