It is important that you read and understand the Royal College of Music's terms and conditions of registration, which are listed in full below.
In summary, you agree to abide by our terms relating to:
We also draw your attention to:
The RCM anticipates that these terms and conditions may be clarified in light of forthcoming General Data Protection Regulation (GDPR) legislation which comes into force on 25 May 2018. We do not intend to make any substantial changes to these Terms & Conditions nor alter their meaning. For further information please contact the Academic Registrar (email@example.com).
You have the right to cancel this agreement at any time within 14 days of your acceptance of these Terms & Conditions. However, you will waive your right to cancel if the RCM provides any of the services to you within the 14 day period.
In accepting our terms and conditions and registering for studies at the RCM you agree to all of the following:
1: Tuition fees
Upon registering for studies, you understand that you are liable for any tuition fees for the academic year to which they relate and that if you, or any other funding provider that has agreed to pay your tuition fees fails to do so, your tuition and registration as a student may be suspended until the amount owed has been paid in full, or may be terminated. The RCM may withhold results (transcripts, certificates, etc) and permission to graduate while tuition fees remain unpaid, but will not do so in a way which causes direct identifiable prejudice to you. In the event of failure and subsequent reassessment or deferral of assessment, you may liable for additional charges at the prevailing rate.
The RCM does not charge tuition fees direct to students on the following programmes:
- BSc in Physics with Music Performance
- Boston University Experience Programme
- Princeton University Experience Programme
- NAFA students on the International Placement module
- Incoming Erasmus and International Exchange programmes
Further information on the payment of fees, refunds and compensation is provided in section 8 below. By registering as a student at the Royal College of Music, you are agreeing to these terms and are strongly advised to read them in full.
Payment of fees, refunds & compensation
You agree to abide by the RCM Student Code & Procedures, available below, and the regulations of your programme of study, which are available on our course pages.
You understand that you must check your RCM email daily in order to receive important information about your studies.
You understand that you are obliged to make yourself available for all RCM activities as required, unless a Leave of Absence request has been approved. The programme of learning at the RCM is designed to prepare you for the music profession. It offers a huge range of activities and opportunities for your artistic and intellectual development, both as part of your assessed course, and also outside of it. Non-assessed activity includes performance and composition projects, masterclasses, outreach and other educational activities, talks and presentations designed to introduce you to musical culture beyond your immediate area of specialism. We expect you to take full advantage of these opportunities and demonstrate absolute commitment in your participation. You understand that you are obliged to make yourself available for RCM projects and events as required, unless a Leave of Absence request has been approved. Once you have been placed in a project or event, you undertake to treat it in the same way as you would a professional engagement. This includes making sure you attend each rehearsal or meeting punctually, are adequately prepared before the first rehearsal, and show a high level of cooperation with your fellow participants. Failure to behave in a professional manner may lead to restrictions being placed on your future participation in projects and other activities.
2.4: Promotion, photography and filming
You understand your obligation to inform your Head of Faculty or programme leader of any professional work and competitions or awards won, and that this information may be used in RCM publications. You agree to being photographed or recorded on video throughout your time at the RCM for marketing and publicity purposes, as well as teaching purposes (ie being recorded to facilitate delivery of teaching via digital media), including but not limited to RCM and third party publications, websites, videos and social media. See also section 7 - RCM Recording Agreement.
2.5: Study elsewhere
You are not normally permitted to undertake studies at another higher education institution which are deemed to conflict or compromise your studies at the RCM. Exceptions may be granted on a case by case basis only by written approval from your Head of Programme.
2.6: Tier 4 Student Visa holders only
You understand that you are responsible for ensuring that you have the appropriate permission to reside and study in the UK; you understand your obligations regarding the conditions of your visa/Biometric Residence Permit and understand that the RCM is obliged to report non-attendance or other contravention to UK Visas & Immigration.
3: Personal information
3.1: Storage of personal information
The information you provided when you applied for a place at the RCM forms the basis of your student record, either via UCAS Conservatoires or direct to the RCM, or, in the case of visiting exchange students, via the AEC online application system. For students from the Nanyang Academy of Fine Arts, Boston University or Princeton University, your home institution provided the data that forms the basis of your student record. Your student record is supplemented by the information you provide in the annual online registration and in-person registration sessions which take place before the beginning of each academic year. Your academic record will be updated to reflect your progress through your course.
You agree to this information being shared within the RCM community to:
- to all RCM staff, including professors;
- to the RCM Development & Alumni Engagement department;
- via the secure area of the RCM intranet for use by RCM staff.
From time to time students request contact details of other students in order to pursue musical endeavours, such as forming chamber groups. You understand that the RCM will release only your RCM email address in these circumstances. You understand that sensitive information, such as that relating to disability will only be made available to those who need to see it.
3.2: Contact details and term-time address
You agree to provide the RCM with up-to-date permanent and term-time address details, a UK telephone number and details of a named Emergency Contact and you permit RCM staff to communicate with your Emergency Contact where there is concern about your health and wellbeing. You can update your contact details at any time via the Registry pages on learn.rcm. You are normally required to reside within a reasonable distance of the RCM in London in order to engage with your studies adequately. Exceptions may be granted on a case by case basis only by written approval from your Head of Programme.
3.3: Sharing information
We are required to share your data with the Higher Education Statistical Agency, full details of which are in the HESA Student Data Collection notice here.
For students in receipt of funds from the Student Loans Company (SLC) or the US Stafford Federal Loans or Marshall Scholarships programmes, we will confirm your attendance and registration, and we are obliged to notify the relevant authority of any changes to your circumstances affecting your attendance on your programme.
For students holding Tier 4 Student visas, the RCM as sponsor is required to notify the UK’s Home Office of any significant changes in their circumstances.
For students in receipt of funds from the UK Research Council (formerly the Arts and Humanities Research Council) we will confirm your attendance and registration, and we are obliged to notify them of any changes to your circumstances affecting your attendance on your programme.
The National Student Survey is an annual survey and is run by the Office for Students (OfS) and Ipsos/Mori. The RCM is required to provide the names and contact details of all final year undergraduates to Ipsos/Mori who conduct the survey. Further details on how the NSS manage your data can be found on the NSS website here. The legal basis for the RCM (in common with every other higher education provider in the UK) to provide data to the organisers of the NSS is that it is ‘necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller’ in accordance with Article 6 (1)(e) of the GDPR.
The Graduate Outcomes Survey is carried out by HESA on all graduates to find out more information on their employment since graduating. The RCM will provide your contact details to HESA so that you may be invited to take part in the Graduate Outcomes survey. The legal basis for this is “necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller’ in accordance with Article 6 (1)(e) of the GDPR”.
If you apply for a place at the RCM’s halls of residence at Prince Consort Village, you will be asked by Prince Consort Village to consent to PCV and the RCM sharing information about you. We do this so that you can take advantage of the lower rents available to RCM students. Providing you have consented to PCV and the RCM sharing your data, PCV will tell us your name, email address and your date of birth and the RCM will confirm to PCV whether you are a registered student of the RCM.
When the RCM awards its students scholarships we put the students in touch with the person(s) or organisations who have donated the money to the RCM in order to establish a relationship between the student and the supporter. This means we will share your name, contact details, information about your programme of study, your biography and an image of you with your supporter along with details of any performance projects in which you are involved. Where support is offered in instances of financial hardship, we may share the details of the particular situation with the funding organisation.
We will also provide scholarship holders with the name and contact details of their supporters.
The RCM will use your name and details of your performance biography in concert programmes or promotional material for any performance projects in which you are involved. Sometimes we may also publish a photograph of you that you will have provided specifically for this purpose. Your image may be used in video recordings the RCM makes of its performances and events which are subsequently broadcast and made available for streaming.
Your name will be published in the Graduation Ceremony programme when you are awarded your certificate, diploma or degree, or if you are an RCM prize winner. The Graduation Ceremony programme will also list the course you studied and will indicate your principal study and if you were a scholar. We will not publish any undergraduate degree classifications nor identify any postgraduate distinctions
We will share you name with the RCM’s External Examiners. As part of the RCM’s quality assurance processes, external examiners are appointed to oversee the academic standards of each programme, and as part of their duties will look at samples of work from a cross section of students each year.
We will share your details with internal and external auditors when asked to do so. As a publicly-funded organisation, the RCM is subject to audit and is required on occasion to give the auditors access to students’ details in order for them to report on the integrity of the RCM’s processes. The auditors will not normally retain personal data once an audit is complete.
The RCM will provide its debt collection agency with personal contact details of any student who has significant outstanding debts to the RCM. Personal data will be provided to the RCM’s debt collection agency in cases where the RCM has exhausted its own procedures for pursuing a debt.
The only other occasion on which the RCM might have to share data with a third party without express consent would be when it is necessary for protecting the vital interests of a data subject, for example in the case of an emergency.
3.4: Privacy Statements
In accordance with the General Data Protection Regulations and the Data Protection Act 2018, the RCM has set out its reasons for processing and storing personal data in a series of Privacy Statements. These are available in full on the RCM’s website here. The RCM’s data retention policy is available at the same link.
4: Alterations to provision
4.1: Programme review
The RCM reviews its programmes in two ways. Firstly, on an annual basis, in response to student and external examiner feedback; and secondly, every five to six years, which provides an opportunity to make more significant changes. Annual reviews may result in changes, for example, to the range of modules on offer or to module content. Where such changes are minor (for example, changes to individual elements of a programme that do not lead to a substantive change in overall content or the learning outcomes of a programme), the RCM will communicate these changes through updates to programme handbooks and module syllabuses. In the event of significant changes (for example, changes to the way a degree classification is calculated), the RCM shall ensure that these changes are brought to the attention of affected students as soon as reasonably practicable.
4.2: Discontinuation of programme
In the event of any decision to discontinue a programme, it is RCM policy to ‘teach it out’, i.e. to cease admitting new students and enable currently enrolled students to complete the programme in the normal timeframe. The RCM will allow students the choice between remaining on the programme to completion or to withdraw from the programme and receive a refund of tuition fees in full. No compensation is available for maintenance costs, lost time or similar, because the RCM offers students the option of completing the programme or withdrawing with refund of tuition fees.
4.3: Non-availability of modules
On rare occasions, it may be necessary to withdraw an optional module in a particular academic year, for example, if insufficient student demand makes it unviable to run, or lack of availability of appropriate staff. Also, you will be informed how places are prioritised should a module be oversubscribed. In such circumstances, alternative module(s) will be offered.
4.4: Other changes
The RCM may be obliged to amend a programme, regulation, policy or procedure in the event of either:
- circumstances caused by matters outside our control (including but not limited to natural disaster, fire, flood, extreme weather, as a result of terrorism or war, widespread illness or pandemic, industrial action)
- where there are changes in relevant laws or where required by a regulatory body, such as the Office for Students
The RCM shall ensure that changes are brought to the attention of affected students as soon as reasonably practicable.
5: Rules for use of the RCM Library
The library aims to provide support for all college work and activities by the loan of music, books and AV items, the provision of reference material and online resources. Our ability to respond to college members' needs depends greatly on each member's cooperation. In accepting these Terms & Conditions, you agree to abide by the rules for use of the library. The library will endeavour to interpret these fairly. The library reserves the right to impose penalties on library users who fail to comply.
5.1: You may
- Use all library material to support your studies
- Borrow up to 15 items at any one time
- Use library material in classes, choirs, orchestras and ensembles
- Suggest items for acquisition
- Have facilities for study
- Expect advice and assistance from library staff
5.2: You must
- Have your RCM ID card when borrowing or renewing items
- Treat all library materials with care
- Borrow and return all sets of music complete
- Return or renew all items on or before the due date or upon request
- Return all library loans at least two weeks before you leave the RCM
- Pay promptly all fines and replace all lost or damaged items
- Not bring bags, food or drink into the library
- Treat fellow users and their needs with respect
More on use of the RCM Library
6: ICT Acceptable Use Policy
The Acceptable Use Policy (AUP) is in Section 2 of the ICT Policies document. In accepting these terms & conditions, you confirm that:
- You understand the AUP and agree to abide by the rules governing the code of conduct on the use of RCM ICT facilities, as set out in the AUP
- You understand that the AUP applies to all RCM ICT equipment, in addition to your ICT services account, email/internet access and document/data storage; and applies to any RCM ICT Services wherever provided, such as in RCM accommodation or elsewhere
- You understand that violation of this agreement may result in disciplinary proceedings and the immediate suspension of your RCM ICT privileges
7: RCM Recording Agreement
The RCM regularly records its performances and events for teaching, archiving, non-commercial and commercial publicity and promotional use. Performances are available to students and staff through a dedicated, closed access website, for study, and through selected external channels and partners. This usage is an important part of teaching and learning at the RCM.
Below are the agreements necessary for this work to take place effectively, and outlines your rights in RCM recordings and your artistic works.
For the purposes of this agreement:
7.1.1: Your RCM performances
Includes all performances by you whilst enrolled as a student at the RCM, including but not limited to RCM concerts, productions, masterclasses, recordings and demonstrations.
Recordings may be in the form of sound, moving and still images, in any analogue or digital format, and on any medium, including those yet to be discovered. The RCM may carry out the recording itself or commission recording by approved third parties.
Includes the transmission of both live and recorded performances.
7.2: Grant of rights
Notwithstanding anything to the contrary herein contained, it is expressly agreed that the copyright and all other rights of a like nature now conferred in respect of recordings by the law in force in any part of the world in the recording made hereunder shall vest in the RCM or its licensees or assigns for the full term or terms of copyright in the said recording. You hereby assign to us any and all such rights which you might acquire and will do all things and execute all documents necessary to complete such assignment.
You waive your moral rights with respect to your RCM performances and their broadcast and recordings but the RCM seeks to recognise individual students’ contributions where appropriate and practical and to avoid derogatory use of recorded performances.
You grant the RCM the right to use recordings of your RCM performances (and recorded performances of your compositions) for a variety of purposes in support of the RCM, including but not limited to teaching and research, archival purposes, commercial use, and non-commercial publicity which shall include promotion of the RCM. These recordings may be made available to students and staff of the RCM via controlled access, and may also be made available to the public via selected publicity channels. Where the RCM intends to make commercial use of such recordings it will make reasonable efforts to inform the performers involved.
Subject to any agreement to the contrary, you retain ownership of copyright in respect of underlying artistic works (eg compositions) created by you whilst and in consequence of being enrolled as a student of the RCM. You grant the RCM a non-exclusive royalty-free licence to perform these works during the period in which you are enrolled as a student of the RCM, to broadcast and to record such performances, and to make copies of said artistic works. These recordings and copies may be used for the purposes of the RCM and as described within this agreement for such time as copyright and any related rights subsist.
You warrant that you have not licensed or assigned any rights that may conflict with the rights licensed or assigned in this agreement and are free to honour the obligations set forth in this agreement. You understand that this agreement is legally binding and as such may be enforced by the RCM.
7.4: Territory, duration & termination
You grant this licence effective world-wide for the duration of any copyright or related rights that subsist within your RCM performances, their broadcast and their recordings.
After graduation or after otherwise ending your enrolment as a student of the RCM, you may request termination or amendment of this agreement in exceptional circumstances. Such a request must be made in writing to the Artistic Director of the RCM who will consider your individual interests alongside the interests of current RCM students and the RCM as a whole in reaching a decision.
8: Payment of fees, refunds & compensation
For the purposes of this agreement:
A person intending to register or person registered for a programme of study at the Royal College of Music.
8.1.2: College or RCM
Royal College of Music
Prince Consort Road
The programme of study or course.
8.1.4: Tuition fees or fees
The tuition fees payable by the student in respect of the programme.
8.1.5: Academic year
The yearly period of the programme between and including the first and last days of the academic year, the dates of which shall be published by the RCM.
8.1.6: Other fees
Non-tuition fees for goods and/or services payable by the student to the RCM, including reassessment or deferred assessment fees.
8.2: Tuition fees and payment
The RCM charges and collects fees in accordance with college policies and with reference to external requirements or governing bodies as required. Students are liable for tuition fees from the point of registration to the end of the academic year. Students should note that the tuition fees will be subject to increase for the second and each subsequent year of the programme.
The payment of any sums intended to be in respect of fees by or on behalf of the student does not in itself indicate the existence of a contract between the RCM and the student.
If the student is studying on a programme, the student must pay the tuition fees before the first day of the programme for each academic year, providing they have completed the registration process. This shall not apply if alternative arrangements for payment have been made, for example as described in section 8.4–8.7 below. Students commencing in the spring or summer terms become liable to pay tuition fees by the first day of the term in which they commence the programme, provided they have completed the registration process.
Doctoral students who have extensions to phases of the programme will be charged the additional tuition fees on a termly basis.
The RCM accepts the following payment methods for tuition fees:
- Debit card
- Credit card (most major cards accepted including American Express)
- PayPal (only available when paying invoice in full)
- BACS – Bank transfers including SWIFT and CHAPS payments
The RCM is unable to accept cash payments.
Tuition fees can be paid either in one payment or in instalments – see section 8.3 below.
8.3: Instalment plan options
Payment by instalments is available to students on programmes which are for the duration of an academic year. Instalment plans can only be setup through the RCM online payment system.
Payment of fees by a person or organisation other than the student does not constitute a contract for the provision of a programme between such person or organisation and the RCM.
Where an instalment plan is set up to make payments from a credit/debit card (including American Express), the RCM will notify the student, or the third party making payment, of the dates on which instalment payments will be claimed and the amounts of the instalments.
Fees are paid in three equal instalments (start of the autumn, spring and summer terms). PayPal is not available as method of payment for instalment plans. Instalment due dates will be confirmed on creation of an online instalment plan.
The RCM reserves the right to charge the student any costs it incurs in processing credit card payment.
8.4: Sponsored students and payments by third parties
The student is required to provide appropriate evidence of and is personally liable for fees until such evidence of sponsorship is provided or a sponsor defaults on payment.
Payment of fees by a person or organisation other than the student does not constitute a contract for the provision of a programme between such person or organisation and the RCM.
In the event that an overpayment is made against the total annual tuition fee, the credit balance arising will be used to offset any debt or invoice on the student’s account in due date order before any refund is made.
8.5: Scholarships, Studentships or Study Awards
Where the RCM has awarded a scholarship (or other funding such as a studentship or study award) the value of the scholarship shall normally be deducted from the tuition fee prior to invoicing.
Scholarships funding is apportioned equally over the three terms of the academic year. If a student discontinues studies, the scholarship is reduced accordingly on a pro-rata basis (an equal third for each term).
Students entitled to take out a UK government Tuition Fee Loan via the Student Loans Company and who hold scholarships have the option to receive their funding at the start of each term in equal thirds.
Students who have opted to have scholarships paid to them directly and who subsequently discontinue their studies will be required to refund any overpayment to the RCM.
8.6: US Federal Loans
The College is a certified partner to accept funding and payment arrangements for students using the U.S. Federal Loans scheme. Students funded via this scheme will need to comply with the US Department of Education’s legislation and/or regulations regarding the scheme. The RCM will accept and administer funds received in accordance with the requirements or rules governing fund distribution. In the absence of evidence of funding or in the event of either funds not being received through the scheme or where there remains a balance due after funding has been received, the student will be liable for payment and will be required to conform to the fee payment policy.
8.7: Student Loan Company (SLC) funded students
Home and some EU BMus students are eligible to apply for a Tuition Fee Loan from the SLC up to the value of their tuition fees. There is also a Student Maintenance Loan scheme for Home BMus students which provides limited loans for living costs. Further information on these loans, including how to apply, is available from the UK government Student Finance webpages.
EU nationals who commenced the BMus programme on or before 31 December 2020 continue to be eligible for a Tuition Fee Loan for the remainder of their course. EU nationals with ‘Pre-Settled’ or ‘Settled’ status under the EU Settlement Scheme may also be eligible. Other criteria apply as set out by the UK government.
The SLC provides Tuition Fee Loan funding directly to the RCM in three instalments as shown below. The fee liability for Home or EU BMus Students who fund their studies through a Tuition Fee Loan matches the proportions in which the SLC pays the RCM. Such students who interrupt or leave the RCM will have their tuition fee liability reduced to match the level of SLC funding paid to the RCM. This means that the amount borrowed from the SLC may be reduced. The RCM will notify the SLC of any reduction to the tuition fee amount (provided one is due), in order that the loan or grant amount can be reduced to match.
- Autumn term: 25% SLC Tuition Fee Loan payment to RCM
- Spring term: 25% SLC Tuition Fee Loan payment to RCM
- Summer term: 50% SLC Tuition Fee Loan payment to RCM
Home and EU BMus students applying for a Tuition Fee Loan must ensure they apply early to allow for processing by the SLC.
Home and qualifying EU Masters or Doctoral students may be eligible for loans from the UK government via the Student Loans Company. Eligibility criteria apply as set out by the UK government.
8.8: Failure to pay fees
If the student or third party fails to make a payment on the due date, the RCM may charge a late payment fee of £50. If the student or third party further delays payment of fees, the RCM may require immediate payment of the total amount outstanding together with the late payment charge.
In the event of non-payment of tuition fees, the RCM will write to the student giving 14 days in which to pay. The student’s access to RCM facilities (Asimut room booking permissions, use of IT and library facilities) may be curtailed and they will be warned that that their registration is at risk of suspension or termination. If the student does not pay within this 14-day window, their registration will be suspended or terminated. Students with tuition fee debt are not permitted to undertake any practical examinations.
No student with outstanding fees will be permitted to re-register for a subsequent year of study.
In the event of non-payment, the student's account will be passed to our external debt collection agency in accordance with the RCM’s Debt Collection Policy. Any outstanding debts which the student has with the RCM will affect their ability to pay in instalments in the future, and may ultimately affect their personal credit rating if the debt is passed over to an external debt collection company. The student will also be liable to pay any legal costs and expenses incurred in collecting the debt. The student may be suspended while fees remain unpaid resulting in access to the RCM’s resources and services being stopped.
Payments made by or on behalf of the student shall be applied to any outstanding debt with the RCM before being applied to subsequent tuition fees.
8.9: Refund of fees and compensation
The student has the right to cancel this agreement in writing at any time with 14 days of acceptance of these terms and conditions. However the student will forfeit the right cancel if the RCM provides any of the services during the 14-day period.
Students who interrupt their studies or leave the RCM are liable for tuition fees for terms commenced. Each term commenced corresponds to liability for a third of the annual tuition fee, with the exception of Home and EU Students who fund their studies through a Tuition Fee Loan from the SLC (see above). Students who interrupt or leave may be entitled to a refund or waiver for terms not yet started.
The effective date of discontinuation of studies will be as recorded by the Academic Registrar. This will determine the refund amount.
In the event of an overpayment, a refund will only be made when the student has no other outstanding debts to the College.
Students funding their studies through a US Federal Loan should refer to the following page for further information on the consequence of discontinuing studies with respect to their US Loan: Return of Title IV Funds Policy
Doctoral students who are in the writing-up phase of their studies will only be eligible for a refund of part of the writing-up fee in the event of their submitting during the year.
Tuition fee refunds will only be made to the original fee payer, unless written authority is received to make the refund to another individual or organisation.
The student or RCM may terminate this agreement immediately if the other party is in material breach of these terms and conditions which is not capable of remedy within 28 days of the other party's knowledge of the breach.
The RCM may terminate this agreement immediately if the student is asked to leave due to unsatisfactory conduct or attainment or has treated the RCM or members of its staff or community unreasonably.
Section 4.2 above details the applicable terms in the event that a programme is discontinued, including those relating to compensation and refunds.
8.10: Other fees and payments
Other fees can be paid online such as:
- Reassessment fee
- Deferred assessment
- String instrument loan fee
These fees must be paid in full as and when they fall due for payment. Part payment or payment by instalment is not permitted.
The payment methods available for these fees are set out in condition 8.2.5 above and 8.14 below.
8.11: Currency conversion costs, bank charges, etc
All payments made online must be in £ Sterling. Any currency conversion costs or other charges incurred in making the payment or in processing a refund shall be borne by the student or the third party, and shall not be deductible from the amount due to the RCM.
The College shall not be liable for any failure by the student or third party making payment of fees online, to protect data from being seen on their screen by other persons or otherwise obtained by such other persons.
8.13: Data protection
The RCM's policies on the collection, use and secure storage of data can be found here.
8.14: Ways to pay
Details on the various ways in which you can pay your fees are available on our paying fees page.
Ways to pay